1. Acceptance of Terms

By accessing our website, submitting a service request, or engaging Fallen Tree Removal Columbia for any tree service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Provided

Fallen Tree Removal Columbia provides professional tree care and property services for residential and commercial clients throughout Columbia, SC and surrounding areas, including:

• Tree removal (residential and commercial)
• Tree trimming and pruning
• Stump grinding and stump removal
• Land clearing and vegetation management
• Debris removal and cleanup
• Emergency tree service for storm damage and hazardous trees

All services are subject to on-site inspection, crew availability, and site access conditions. We reserve the right to decline service if site conditions present unacceptable safety risks.

3. Estimates & Pricing

Quotes provided by phone, email, website form, or initial consultation are preliminary estimates only. Final pricing is confirmed in a written estimate following an on-site assessment of the tree, property conditions, and scope of work. No work will begin without your written or verbal approval of the final estimate.

4. Scheduling & Hours

We schedule service appointments based on crew availability and project complexity. Our team will confirm appointment windows in advance and notify you of any schedule changes or delays as soon as possible.

Emergency tree services are available outside regular hours for urgent hazards. For emergency requests, please call us directly at:

+1 (803) 883-7469

5. Cancellations & Rescheduling

We ask that you provide reasonable advance notice if you need to cancel or reschedule a service appointment. If materials have been pre-ordered, equipment has been reserved, or crew scheduling has been committed in advance, a cancellation fee may apply to cover those costs. We will communicate any applicable fees clearly before your appointment.

6. Payment Terms

Payment is due upon completion of the agreed service unless otherwise arranged in writing prior to the start of work. We accept [cash, check, and card — verify with your team]. For larger commercial projects or ongoing maintenance plans, alternative payment arrangements may be available. Unpaid balances may be subject to collection procedures as permitted under South Carolina law.

7. Property Access & Site Conditions

You agree to provide safe and reasonable access to the work area on the scheduled service date. Please ensure pets, vehicles, and people are kept clear of the work zone during operations. We are not responsible for pre-existing underground utilities, irrigation systems, or structures not disclosed prior to the start of work. We recommend marking known utility lines before any land clearing or stump grinding work.

8. Warranties

Any labor warranty will be stated explicitly in writing on your service invoice or agreement. Equipment and materials warranties follow manufacturer terms and conditions. Warranties are void for damage resulting from misuse, neglect, unauthorized modifications, acts of nature, or third-party interference following our service completion.

9. Limitation of Liability

Fallen Tree Removal Columbia is not liable for indirect, incidental, or consequential damages arising from tree service work. Our liability for any service-related claim is strictly limited to the total amount paid by the customer for the specific service in question. We are not responsible for damage to underground utilities, structures, or property conditions not disclosed at the time of service.

10. Insurance

We carry general liability insurance and maintain appropriate coverage for tree service operations. Proof of insurance is available upon request. Customers are encouraged to verify coverage details before work begins.

11. Environmental & Permit Compliance

Certain tree removals in Columbia, SC may require municipal permits depending on tree size, species, or location. Our team can advise on local permitting requirements, but the responsibility for obtaining any required permits rests with the property owner unless otherwise agreed in writing. We conduct all operations in compliance with applicable environmental and safety regulations.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of South Carolina. Any disputes arising out of or related to our services or these terms will be subject to the exclusive jurisdiction of the courts of Richland County, South Carolina.

13. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. The “Last Updated” date reflects the most recent revision. Continued use of our services or website following any update constitutes acceptance of the revised terms.

14. Contact Us

For questions about these Terms and Conditions, please reach out:

Fallen Tree Removal Columbia

1205 Mason Rd, Columbia, SC 29203

Phone: +1 (803) 883-7469

Email: contact@fallentreeremovalcolumbia.com